If the driver listed isn’t VMware SVGA 3D follow the instructions below to update it.
Select the ISO to install VMware Tools for Windows. On the tile for the VM you want to update, click ( Load ISO). Make sure that the VM is powered on and that you’re logged in.
Newer versions of VMware Tools may not work with Skytap VMs. If you’re having issues with the mouse cursor or connecting to the VM, make sure you’re using the Skytap-supported version of VMware Tools.
Among others, VMware Tools provides the video driver that allows you to control your VM mouse cursor and the networking drivers required for VM network connectivity. VMware Tools provides many drivers specific to running your x86 VM operating system.